Terms & Conditions

REFUNDS:

We hope that you love the products but if for whatever reason you need to return it please email us at the address below with your name, order number, the product you wish to return and the reason for that return.  You do not need to wait for a reply before returning.

Then please post your goods back to us within 14 days including your name and order number in the package.

Please use the returns label inside your package.

If approved, your refund (if the goods are unworn and in perfect condition) will be processed and a credit will automatically be applied to your credit card or original method of payment.  Please allow a week from receipt of parcel before the refund is completed.

FAULTY ITEMS RETURNS POLICY:

Customers are entitled to a full refund for faulty goods up to 30 days after purchasing.

Any item(s) where a fault has been caused due customer negligence or not following the garment care instructions will not be refunded. Only manufacturing faults will be considered.

Exchanges not possible at this time.

EMAIL: 

hello@thisismothership.com

RETURNS ADDRESS:

c/o J.Myers – Warehouse Manager
Events Merchandising Ltd
Unit 11, The Edge,
Humber Road,
London,
NW2 6EW